The increasing demands of the business world now require the support of IT systems. Without the support of an internal IT department, small to medium sized businesses can be left in the lurch when it comes to installing and maintaining the technologies that are beneficial to their day to day business achievements.
That is why the support and services of a professional IT company have become so vital to the efficient running of any business. And it’s a smart business that develops and maintains this important relationship, because it provides access to the latest IT knowledge, expertise and resources for the benefit of a streamlined operation. Not convinced? Here are ten reasons why your business will benefit from consulting professional IT support services:
#1 Leaving IT to the experts keeps things running smoothly.
Business owners have enough to worry about while attending to the day-to-day running of their enterprise and don’t have the time or inclination to solve difficulties that may arise with technology. They would prefer to do what they do best whether it’s a doctor attending to his or her patients or an office manager making sure everyone is able to work efficiently. Trying to solve IT problems themselves is not only inefficient and a waste of valuable time – it can be stressful! Knowing where to go for help eliminates disruption to the flow of business operations and could prevent problems in the future. Outsourcing IT to professionals allows staff to focus on generating revenue for the business and minimises complications or costly mistakes which could seriously hinder its operation.
#2 Have access to cheaper and more efficient technology.
Because they have a single focus on IT, technology service providers can streamline your business relatively cheaply. Today’s modern business will find that the cost of accessing the purchasing power and knowledge of an IT consultant ultimately results in much greater returns. IT consultants are always updating their knowledge in the fast-paced world of technology and make it their business to find the most up to date and cost effective ways to help you run yours, so you can remain competitive and save money.
#3 Costs are less and more predictable than hiring a permanent IT employee.
A contracted IT consultant can help you more thoroughly understand your business needs giving you more control over how much you spend on technology. Hiring a full-time technology employee is far more costly and means that you are lumbered with the additional costs of recruiting, training, vacation and sick days as well as other management issues. Outsourcing means small to medium sized businesses will save up to 50% over the cost of employing someone. In addition, you will have the benefit of IT solutions on an as needs basis, saving you money.
#4 Access highly specialised expertise.
IT specialists know their stuff. They are gifted and talented in the area of IT. For that reason, they have made a credible business from that knowledge and are able to help others who don’t have the same skill levels. Their core business is to keep updated on the latest developments in the multi-faceted arena of technology and bring that invaluable expertise to their clients. The sheer scale of this endeavour is far too great for any small to medium sized business to handle in addition to their daily operations and responsibilities. Professional IT services have teams of specialists ready and on hand to support and enhance business networks.
#5 Be prepared for the unexpected.
Every business goes through periods of change whether they are expansion or reduction of human resources to suit the current climate. In hard times, businesses with internal IT staff may make the decision to cut costs and outsource such services. Or, in cases where IT employees are on leave or too busy to handle workloads, IT professionals can be contracted to step in and keep things running smoothly or handle specific projects. Whether your business experiences a boom or a glut, you will always be prepared if you have professional IT services on hand.
#6 Drastically increase productivity and profits.
The modern business embraces the digital age because productivity is drastically increased through innovation. Technology enables far better levels of communication, collaboration and information sharing within any business no matter how big or small. These capabilities are delivered through a multitude of technologies including central file servers, databases, broadband connectivity, mobile platforms, email communications, and many others. However, the productivity and business benefits can only be realised when this complex technology is properly planned, implemented and maintained. IT service providers will give you the expert knowledge you need to enhance your business capabilities and ultimately increase profits.
#7 Prevent or reduce downtime.
Any business that experiences a systems failure runs the risk of losing clients, productivity and money. Companies that are now dependent on technology can no longer afford issues with internet connectivity, email communications, corrupt data or systems. The support of an IT professional at these times becomes crucial. Therefore, minimising glitches and maximising uptime to keep things running perfectly must remain a high priority for any business.
#8 Get the edge on your competitors.
Consulting an IT service provider can help you better understand which technologies would best suit your business and provide you with an opportunity to become leaders in your field. You will also have access to the latest information technologies that are guaranteed to radically improve your business operation, potentially giving you the reputation of an innovator. An IT professional will help you implement the latest hardware, software and network applications available and help you decide which ones are not worth the investment. Businesses can therefore be assured that they are leaders in their field, innovators and be well placed against their competitors.
#9 Attract and retain good staff.
Poor technology networks can compromise the quality of staff in any business. Good employees want to work in an environment where technologies are efficient and well maintained and are attracted to the best employers in this regard. They want to be able to use the right tools to effectively do the job and help them deliver quality workmanship. Utilising a professional IT service provider allows businesses to meet these expectations and increases their ability to attract and retain top talent.
#10 Reduce the need to call technical support.
Calling for technical support from large corporations can be frustrating and time consuming. It can be unreliable or provide you with very limited support. IT service providers eliminate the hassle of contacting technical support in any situation because they have priority access to technology vendors such as Microsoft, Cisco and many others. Let an IT professional do the running around for you. After all, they speak the language and can get you the technical help you need right away.
NetComp Solutions is an IT support service providing solutions for small to medium sized businesses in the Brisbane area. For more information please visit netcomp.com.au or phone 1300 363 127 for a free consultation.