IT Support Plan Details

Services

Monitor IT

Flexi Care

Ultra Care

Remote Support PAYGo Unlimited Unlimited
Onsite Support PAYGo PAYGo Unlimited
Server Monitoring
Workstation Monitoring
Network/Internet Monitoring
Daily Backup Monitoring
Cloud Backup Monitoring
Cloud Management Office365, Amazon AWS, Azure PAYGo
Server Security Updates OS Patching and updates
Server Maintenance checks, optimisation, tune up
Workstation Security Updates OS Patching and updates
Workstation Maintenance checks, optimisation, tune up
Backup Maintenance Backup restoration tests PAYGo
Vendor management (ISP, MYOB) PAYGo PAYGo

Billable Services

Adds, Moves, Changes $150 ✔ (Remote only) ✔ (Remote only)
After Hours/Public Holidays Support $300 $260 $240
New hardware/software installation $150 $130 $120