IT Support Plan Details

Services

Monitor IT

Flexi Care

Ultra Care

Remote Support PAYGo Unlimited Unlimited
Onsite Support PAYGo PAYGo Unlimited
Server/PC Monitoring
Daily Backup Monitoring
Cloud Management Microsoft 365, Amazon AWS, Azure PAYGo
Security Updates OS Patching and updates
Maintenance checks, optimisation, tune up
Backup Maintenance Backup restoration tests PAYGo
3rd Party Vendor management PAYGo

Billable Services

Adds, Moves, Changes $150 ✔ (Remote only) ✔ (Remote only)
After Hours/Public Holidays Support $300 $260 $240
New hardware/software installation $150 $130 $120