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Business Process Automation

Stop the time crunch! Automate & accelerate processes with our BPA solutions.

Feeling bogged down by repetitive tasks?

Learn about The Power of Business Process Automation

What is the Business Process Automation?

Business Process Automation uses technology to automate complex, repetitive tasks across your business.

Think of things like sending invoices, generating reports, or managing approvals.

This automation aims at making operations more efficient by reducing manual intervention, thus allowing employees to focus on more strategic tasks.

BPA integrates with multiple enterprise IT systems, is often customised to meet the specific needs of a business.

What are the benefits of Business Process Automation?

  • Increased productivity: Your team spends less time on repetitive tasks, freeing them up for higher-value activities
  • Lower costs: Automation can streamline workflows and reduce the need for manual labour, saving your business money
  • Reduced human error rates: Automated tasks are less prone to human error, leading to more accurate data and fewer mistakes
  • Greater employee satisfaction: Employees appreciate being freed from tedious tasks and can focus on more engaging work
  • Higher Revenue: Efficiency gains and cost reductions can lead to increased profitability

We craft BPA solutions to fit your needs

What solutions can we offer?

  • Pre-built workflows on Microsoft Power Automate, ServiceNow or Adobe Acrobat to automate approvals, data entry & reports
  • Custom Automation designed for your unique processes
  • Self-service portals for tasks like IT support or order tracking
  • Data-driven Automation with AI & analytics to optimise processes
  • Cloud services tools from AWS, Microsoft Azure, and Google Cloud

The Business Automation Journey

What is the process?

Uncover bottlenecks: We identify repetitive tasks hindering your team.

  • Blueprint your workflow: We map your ideal automated process
  • Quick wins, big impact: We prioritise and automate your biggest pain point fast
  • Refine & iterate: Regular demos ensure your solution is perfect
  • Scale for success: We identify the next area to automate, building momentum

Ready to unlock hidden efficiency?

What tasks can we automate?

Imagine your team freed from the daily grind of repetitive tasks. Business Process Automation makes this a reality.

Automate tasks that eat up valuable time: sending emails, generating reports, or managing approvals.

This frees your employees to focus on higher-level work that drives strategic growth.

Let’s discuss how BPA can transform your business!

Here are some prime candidates for automation:

  • Sales & Marketing: Automate lead nurturing sequences, generate personalised proposals, schedule appointments & follow-up emails
  • Human Resources: Streamline onboarding & off-boarding processes, automate leave requests & approvals, manage time & attendance tracking
  • Finance & Accounting: Automate accounts receivable collections, generate invoices & send payment reminders, process payroll

BPA can be applied across your business. These are just a few more examples:

  • Customer Service: Automate email & SMS notifications, manage case workflows, automate responses to frequently asked questions
  • Operations: Automate data aggregation & migration, routinely move documents between apps & folders, schedule backup & restoration processes


Think of RPA (Robotic Process Automation) as a helpful robot focused on automating individual tasks.

It excels at mimicking human actions on a computer, like copying and pasting data, sending emails, or filling out forms. BPA, on the other hand, takes a broader view.

It focuses on automating entire workflows, often combining multiple RPA tasks with other tools and functionalities.

It’s like having a project manager overseeing the robot crew, ensuring they work together seamlessly to achieve a specific goal.

Imagine your sales team spends a lot of time manually generating invoices and sending them to customers. BPA can automate this process.

An automated workflow could trigger invoice creation upon order confirmation, automatically populate customer information, send the invoice via email, and even initiate follow-up reminders for overdue payments.

This frees your sales team to focus on closing new deals instead of repetitive paperwork.

Business Process Automation (BPA) is like using magic (well, technology!) to streamline your daily operations.

It involves identifying repetitive tasks that slow you down and then automating them using software tools.

This can include anything from sending reports to approvals, data entry to customer service interactions.

By automating these tasks, your team can focus on more strategic work that drives growth.

There are several ways to automate business processes. Here are some common approaches:

  • Workflow Automation Tools: These software platforms allow you to design automated workflows by dragging and dropping pre-built actions
  • Custom Programming: Developers can create custom software solutions to automate specific processes
  • Integration with Existing Tools: Many existing business applications (CRM, ERP) offer built-in automation features or integrate with BPA tools

The best approach depends on the complexity of your processes and your technical expertise.

The cost of automating a process can vary depending on several factors, including:

  • The complexity of the process
  • The chosen automation tool
  • Whether custom development is needed
  • The size and scope of your deployment

However, the cost of automation is often offset by significant savings in time, labour, and errors. Many BPA tools offer scalable pricing plans, making them accessible for businesses of all sizes.

While BPA offers tremendous value, there are some things to consider:

  • Not all processes are ideal: BPA works best for high-volume, repetitive tasks. Complex, judgment-based tasks may require human input.
  • Scaling and Integration: Expanding automation across your business might require planning and integration efforts.
  • Change Management: Employees may need training to adapt to new workflows. Clear communication is key.
  • Documentation: Clearly documented processes are crucial for effective automation.
  • Ongoing maintenance: Business processes and technology evolve. You’ll need to monitor and update automation as needed.

Despite these challenges, BPA offers a powerful way to streamline your business and free your team to focus on what matters most.

Digital transformation is the process of using technology to radically improve all aspects of how a business operates.

It goes beyond just automating tasks. It involves rethinking how work gets done, leveraging data for better decision-making, and creating a more customer-centric experience.

BPA is a key element of digital transformation by streamlining processes and increasing efficiency, laying the foundation for further innovation.

Explore our BPA solutions

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