Managed VoIP Solutions

VoIP Services

Cut confusing VoIP options & slash costs. Let us help You to find the perfect business phone system!

Ditch the Desk Phones

What is VoIP?

Tired of traditional phone lines and expensive long-distance charges?

VoIP (Voice over Internet Protocol) is a revolutionary way for businesses to make and receive calls using their internet connection.

Imagine using your existing internet to power crystal-clear calls, saving money, and unlocking a range of features – that’s the power of VoIP!

How does VoIP work?

  • Your Voice Takes the Fast Lane: Your voice is converted into a digital signal by your VoIP phone or app.
  • Breaking Down the Journey: This signal is chopped up into smaller data packets, similar to how a large file is broken down for faster download.
  • Zipping Across the Internet: These data packets travel securely over your internet connection.
  • Reassembled at the Destination: The packets arrive at their destination, reassemble instantly, and the other person hears your voice loud and clear!

Unleash the Power of Connection

What are the benefits of VoIP for business?

  • Boost Efficiency: Slash phone bills with potentially lower call rates, especially for long distance. Plus, ditch the cost of extra phone lines and maintenance.
  • Effortless Growth: Easily add or remove phone lines as your business scales, without rewiring your office. Ideal for startups and growing companies.
  • Unbreakable Connection: Take your business number anywhere with a VoIP app. Employees can work remotely and stay connected, boosting productivity and flexibility.
  • Advanced Features: Unlock built-in features like video conferencing, voicemail transcription, and call forwarding. Enhance communication and streamline workflows.

Things to consider when choosing VoIP provider for your business

  • Call Volume & Needs: How many calls do you make and receive? Do you need international calling or video conferencing?
  • Features & Scalability: Pick a provider with features that match your needs, and ensure they can grow with your business.
  • Reliability & Security: Look for a provider with a proven track record of uptime and robust security measures to protect your calls.
  • Customer Support: Ensure the provider offers responsive and knowledgeable customer support to help you whenever needed.

Essential VoIP Features for Business

Mobility & Flexibility

Free yourself from the desk phone! VoIP apps let your employees use their business number on any device, anywhere.

This empowers remote work, improves accessibility for clients and colleagues, and boosts overall team productivity.

Enhanced Collaboration

Unleash the power of teamwork with built-in features like video conferencing.

Host face-to-face meetings with clients or colleagues, share screens for real-time collaboration on projects, and streamline communication across teams, regardless of location.

Streamlined Call Management

Ditch missed calls and improve customer service with features like auto attendants and call routing.

Auto attendants greet callers professionally, direct them to the right department, and eliminate hold times.

Call routing ensures calls reach the most qualified person, boosting efficiency and customer satisfaction.


VoIP stands for Voice over Internet Protocol.

In simpler terms, it’s a way to make and receive phone calls using your internet connection instead of a traditional phone line.

Imagine using your existing internet for crystal-clear calls, just like sending emails or streaming videos – that’s the magic of VoIP!

VoIP services offer a range of features beyond basic calls, like voicemail transcription, video conferencing, and call forwarding, making communication more efficient and flexible for businesses.

Yes, you can. In fact, VoIP is a game-changer for businesses of all sizes.  Here’s why:

  • Cost-effective: VoIP calls can be significantly cheaper than traditional phone lines, especially for long distance calls.
  • Scalability: Easily add or remove phone lines as your business grows, without the hassle of rewiring your office.
  • Mobility: Employees can take their business phone number anywhere with a VoIP app, making remote work a breeze.
  • Advanced Features: Unlock features like video conferencing and voicemail transcription to streamline communication and boost productivity.

In Australia, the cost of VoIP for businesses can vary depending on several factors, but it’s generally much more affordable than traditional phone lines.

Here’s a breakdown to give you an idea:

  • Basic Plans: For a small business with 1-2 phone lines and minimal features (voice calls only), expect to pay around $15-$30 per line per month.
  • Standard Plans: These plans cater to most businesses with 3-5 phone lines and include features like voicemail, call forwarding, and auto attendants. Costs typically range from $25-$50 per line per month.
  • Advanced Plans: Larger businesses with more complex needs (multiple lines, video conferencing, voicemail transcription) can expect plans starting from $40-$75 per line per month.

Important Note: These are just ballpark figures.  Remember, the final cost depends on your specific needs and the provider you choose. 

Here at Netcomp, we can help you get quotes from various reliable providers to find the best plan that fits your budget and features desired.

There’s no single “best” VoIP service for all small businesses.

It really depends on your company’s specific needs and budget.

Here at Netcomp, we can help you navigate the options and find the perfect VoIP solution for your business.

We partner with various trusted providers to ensure you get the best features and value for your money.

Yes, there are some free VoIP services available.

However, they often come with limitations, such as restricted features, unreliable call quality, and limited calling minutes.

For business use, it’s generally recommended to invest in a reliable paid service with the features and support you need to keep your communication running smoothly.

While there’s no single “most popular” VoIP service that dominates the Australian market, several providers consistently rank high in terms of user base, features, and customer satisfaction.

Here’s a list to get you started:

  • Nextel Business: A household name in Australia, Nextel offers a wide range of VoIP plans to suit various business needs. They boast a strong network, excellent customer support, and extensive plan options.
  • ComsPlus: Known for their competitive pricing and customer-centric approach, ComsPlus is a popular choice for small and medium businesses. They also offer bundled packages for VoIP and internet, simplifying your communication infrastructure.
  • MyNetFone: If budget is a primary concern, MyNetFone shines with their cost-effective plans. They offer user-friendly interfaces and attractive international call rates, making them ideal for businesses with frequent overseas communication.
  • Warehouse Telecom: A great option for businesses with fluctuating call volume, Warehouse Telecom excels in scalability. They make it easy to add or remove phone lines as your needs evolve, ensuring you only pay for what you use.
  • SipTel: For tech-savvy businesses seeking feature-rich solutions, SipTel stands out. They offer robust integrations with business tools and prioritise advanced functionalities like voicemail transcription and video conferencing.
  • Other Notable Providers: Several other providers are vying for market share in Australia, including providers like Telstra,  Optus Business,  MegaPhone, and  Commander.

Remember: Popularity doesn’t always translate to the best fit for your business. Here at Netcomp, we can help you navigate through these options and others.

We consider your specific needs (number of lines, features required, budget) to recommend providers that offer the best value and functionality for your unique situation.


VoIP calls within your provider’s network or included calling plan are often free.

However, calls to traditional phone lines or international numbers may incur charges depending on your chosen plan.

Many providers offer transparent pricing structures, so you can easily understand the costs involved.

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