IT Support for Brisbane Financial Services Firms
Financial planners, mortgage brokers, and advisory firms — your clients trust you with their financial future. Your IT must be worthy of that trust.
How We Help Financial Services
The IT Challenges Financial Services Face
Client Financial Data at Risk
Financial services firms hold investment portfolios, superannuation details, and personal financial records. A breach has regulatory, legal, and reputational consequences.
AFSL & ASIC Compliance
Australian Financial Services Licence holders face increasing ASIC expectations around cyber resilience and data security. Non-compliance risks your licence.
Platform & Software Complexity
Xplan, Midwinter, MYOB, Class Super, Worksorted — your team uses multiple platforms that must integrate securely and reliably.
Regulatory Audit Exposure
APRA CPS 234 and ASIC cyber reviews demand documented controls. Gaps in MFA, access reviews or backup testing surface fast under regulatory scrutiny.
Why Brisbane Financial Services Firms Choose Netcomp
Brisbane financial services firms trust Netcomp for IT that meets the heightened compliance and security demands of AFSL holders, mortgage brokers, and advisory practices. Your clients trust you with their financial future — we make sure your IT is worthy of that trust.
We support Xplan, Midwinter, Worksorted, Class Super, MYOB, and the major financial planning platforms. We implement ASIC cyber resilience controls and document them for audits. We configure secure client portals that replace email-based document sharing. And we build backup and DR plans that meet professional indemnity requirements.
Our Approach to Financial Services IT
Financial services practices operate inside an unforgiving regulatory perimeter — AFSL conditions, APRA CPS 234 (where applicable), ASIC cyber expectations, FAR, DDO, and a client base that expects absolute confidentiality. We build IT environments that satisfy regulators and stay invisible to clients because they never fail.
Our onboarding audits your advice software (Xplan, AdviserLogic, Iress, COIN), CRM, document portal, email flow, MFA coverage, privileged access and backup integrity. We align controls to Essential Eight and the cyber resilience questions APRA and ASIC are actively asking, and we document everything auditors and PI insurers need before they ask.
Ongoing, our Brisbane engineers understand the difference between a broken SOA workflow, a misbehaving platform integration, and a genuine cyber incident requiring notifiable breach assessment. We monitor systems 24/7, catch suspicious logins in real time, and run quarterly risk reviews with the Responsible Manager so your cyber posture never drifts. That’s financial-services IT that lets advisers focus on advice, not infrastructure.
At a glance
- Xplan, AdviserLogic, Iress & COIN-fluent service desk
- APRA CPS 234, ASIC cyber, FAR and DDO-ready controls
- MFA, conditional access & privileged-access hardening
- Documented evidence for PI, cyber insurance and regulator audits
- Real-time detection of suspicious logins and data exfiltration
Our Complete Financial Services IT Service Range
From day-to-day support to strategic projects, we deliver the full range of IT services purpose-built for your industry.
Financial Software Support
We support Xplan, Midwinter, Worksorted, Class Super, MYOB, and other financial planning platforms — handling installation, updates, integration, and troubleshooting.
Cybersecurity & Essential Eight
We implement Essential Eight controls tailored for financial services — protecting client portfolios, personal data, and transaction records from ransomware, phishing, and BEC attacks.
AFSL & ASIC Compliance Support
We build and document IT environments that meet ASIC’s cyber resilience expectations and AFSL compliance requirements — supporting your licence obligations and audits.
Secure Client Portals
We configure secure client portals and encrypted document sharing so clients can exchange sensitive financial documents safely — replacing insecure email.
Cloud & Remote Access
Secure cloud desktops and VPN solutions let your advisers access Xplan, client records, and financial tools from client meetings, home, or any location.
Backup & Business Continuity
Automated encrypted backups of client financial records, compliance documents, and transaction data with tested disaster recovery plans.
What Our Clients Say
“As a law firm our IT systems need to run smoothly at all times given the importance of our deadlines. Our firm have been using Vitaly from Netcomp Solutions as our IT Department since 2008 and he has solved many problems for us quickly and efficiently.”
Frequently Asked Questions
Do you support financial planning software like Xplan and Midwinter?
Yes. We provide expert support for all major Australian financial planning platforms including Xplan, Midwinter, Worksorted, Class Super, and MYOB. We handle installation, updates, integrations, and troubleshooting.
How do you protect client financial data?
We implement Essential Eight security controls including multi-factor authentication, application whitelisting, encrypted storage, network segmentation, and endpoint protection. Every measure is designed to meet the heightened security obligations of financial services.
Can you help us meet ASIC cyber resilience requirements?
Absolutely. ASIC increasingly expects AFSL holders to demonstrate cyber resilience. We implement and document the specific technical controls needed — including incident response plans, data protection measures, and access management — supporting your compliance obligations.
Can advisers securely access client records from meetings?
Yes. We set up secure remote access via cloud desktops and VPN so your advisers can access Xplan, client documents, and financial tools from client meetings, home offices, or any location — with full security controls.
Do you help with cyber insurance requirements?
Yes. Many cyber insurance policies for financial services firms require specific security controls. We implement and document the controls insurers require — including Essential Eight compliance, MFA, endpoint protection, and backup verification.
Managed IT Services for Financial Services
Minimise Downtime, Maximise Profits
