Business IT Support | NO LOCK-IN CONTRACTS

IT Support in Gold Coast

Your Trusted IT Specialists In South East QLD

 

Your company, your technology, your success!

NetComp is your IT support provider in Gold Coast. We’ll remove IT from your daily worry list so you can work stress-free

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Whether you need immediate assistance or ongoing IT Support, we're here to help.


    ABOUT US

    NetComp are the Sub-100 Specialists. We have been assisting small-to-medium businesses – typically with under 100 workstations – in Brisbane and Gold Coast since 2002. Most SMBs cannot afford in-house IT, but they also can’t afford the risks of technical outages or failures. That’s why we offer flexible and affordable solutions to install and maintain your business servers, desktops and other IT equipment.

    Our comprehensive services include computer repairs, server backup & support, networking, cybersecurity, cloud services & more. No matter your needs (or problems) we’re dedicated to providing you with the best possible IT infrastructure for your small business. 

    Our IT Support Services

    Unlimited and cost-effective IT support your peace of mind.

    MANAGED IT SUPPORT

    Don’t waste your time spinning your wheels trying to troubleshoot: take advantage of managed IT Support and keep your mind on other important tasks. Our cost-effective packages are sure to suit any budget, so you can rest easy knowing someone has got (IT) covered!

    BACKUP & DISASTER RECOVERY

    Prepare for the unexpected with Backup & Disaster Recovery! Keep your important data safe and secure so you’re never left scrambling in case of an emergency. Make sure all critical information is protected from the unpredictable by taking proper precautions now – don’t wait until it’s too late!

    Cloud Services

    Are you living your best cloud life? Don’t worry, we’ve got you covered! With our cloud services, you can forget about the hassle of managing your Microsoft 365 and AWS services. Let us take care of it for you! Get ready for some serious relaxation and success…at the same time!

    back of thee servers with network routers

    Cybersecurity

    Prepare for the unexpected with Backup & Disaster Recovery! Keep your important data safe and secure so you’re never left scrambling in case of an emergency. Make sure all critical information is protected from the unpredictable by taking proper precautions now – don’t wait until it’s too late!

    WHY CHOOSE NETCOMP?

    We’re dedicated to providing you the best IT infrastructure to suit your business needs.

    EXPERIENCED & ON-TIME

    With over 20 years in IT Support experience, we've seen it all! You can trust us to know how to handle any issues and prepare you for the future. We'll always be there for you right on time.

    SURPRISE-FREE PRICING

    Need reliable IT support but don't want to pay a fortune? Get quality service at an affordable rate with fixed-fee IT!

    CYBER SECURITY WORKSHOPS

    Looking to sharpen your Cyber Security skills? Take part in our complimentary workshops and get the tools you need to stay ahead of emerging threats.

    SERVICE GUARANTEE

    Our service is guaranteed to cater to all your needs with the utmost reliability and quality! We are confident that you can trust us for a satisfying experience.

    CLIENT TESTIMONIALS

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      FAQ'S

      If you are a small business owner, I encourage you to consider investing in a business IT support service. The benefits can be significant, and they can help you take your business to the next level.

      Here are some additional benefits of a business IT support service:

      • Improved security. A business IT support service can help you protect your data from cyberattacks.
      • Increased productivity. A well-functioning IT infrastructure can help your employees be more productive.
      • Better customer service. A business IT support service can help you provide better customer service by ensuring that your systems are always up and running.

      If you are considering a business IT support service, I recommend that you do your research and choose a provider that has a good reputation and a proven track record. You should also make sure that the provider understands your specific needs.

      We understand the unique needs of small businesses, and we offer a wide range of services to help you succeed.

      Here are just a few of the reasons why you should choose Netcomp:

      • Team stability: We have a team of experienced and dedicated IT professionals who are committed to providing you with the best possible service.
      • Cost-effectiveness and value for money: We offer competitive pricing and our services are backed by a satisfaction guarantee.
      • Trust and privacy: We understand the importance of trust and privacy, and we take every measure to protect your data.
      • Maintaining control: We work with you to develop a custom IT solution that meets your specific needs. You will always be in control of your IT infrastructure.
      • Protection of data: We use the latest security measures to protect your data from unauthorised access.
      • Legal compliance: We ensure that our services are compliant with all applicable laws and regulations.
      • Fast response times: We understand that downtime is costly, so we offer fast response times to any type of fault.
      • Excellent communication: We keep you informed about your IT environment and we are always available to answer your questions.

      We fully understand that you need to feel confident in outsourcing your IT. That’s why we offer a free consultation to discuss your needs and answer any questions you may have.

      To learn more about why Netcomp Service ticks all the right boxes, visit our blog.

      We don’t offer trials, but we do offer a generous introductory promotion for new clients.

      The migration process is time-intensive for us, so we don’t offer trials. However, we understand that you need to be confident in our services before you commit. That’s why we’re currently offering a free onboarding promotion for new clients.

      Yes, you will maintain full control over your business by using our service. We will work with you to develop a custom IT solution that meets your specific needs. You will always be in control of your IT infrastructure, and you will have access to all of your data.

      We understand that trust and privacy are important to you, and we take every measure to protect your data. We use the latest security measures to protect your data from unauthorised access. We also have a strict confidentiality policy, and we will never share your data with any third parties without your explicit permission.

      We are committed to providing you with the best possible service, and we will always be available to answer your questions and address your concerns. We believe that by working together, we can help you achieve your business goals.

      Of course, we back up your data regularly.

      We understand that data loss can be a major setback for businesses, so we take steps to prevent it. We back up your data to a separate location on a regular basis. This means that if your data is deleted or modified accidentally, or without authorisation, we can restore it from the backup.

      We also take steps to prevent data loss by performing regular maintenance on your systems. This includes updating your software and applying security patches. We also monitor your systems for potential problems and take action to prevent them.

      Our goal is to anticipate potential problems and act before they become a source of conflict or crisis. By taking these steps, we can help you to protect your data and ensure that your business is always up and running.

      Here are some specific ways in which we protect your data:

      • We use a secure backup solution that encrypts your data before it is backed up.
      • We store your backups in a secure location that is off-site.
      • We regularly test our backups to make sure that they are working properly.
      • We have a disaster recovery plan in place in case of a major data loss event.

      We are committed to protecting your data, and we believe that these measures help us to achieve that goal.

      We respect the choices of our clients.

      We understand that sometimes, things don’t work out as planned. If you decide that you no longer want to use our services, we will respect your decision. We will help you migrate your data and systems to a new provider, if required.

      We believe that it is important to build relationships with our clients based on trust and respect. We understand that you may have different needs or requirements over time, and we are committed to working with you to find a solution that meets your needs.

      If you decide to leave us, we will do everything we can to make the transition as smooth as possible. We will work with you to schedule a migration time that is convenient for you. We will also help you to transfer your data and systems to your new provider.

      We believe that by respecting your choices and helping you to migrate, we can maintain a positive relationship with you even after you leave us.

      IT Support in Gold Coast

      Whether you need immediate help or an ongoing IT strategy, we’ll remove IT from your worry list so you can work stress-free.

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