All Netcomp Services

Six service categories, one trusted Brisbane MSP. Whether you need full managed IT, a free Essential Eight cybersecurity audit, a cloud migration, or business VoIP — pick a category to dive in or call 1300 363 127.

Brisbane-based since 2002 · Fixed monthly pricing · No lock-in contracts

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Managed IT Services Brisbane

Our flagship offering. Netcomp's managed IT services in Brisbane are built for small and medium businesses (5–40 workstations) that need reliable, proactive IT support without the cost of an in-house team. We monitor your network 24/7, patch within 24 hours of vendor release, and respond to tickets within an hour during business hours. Every engagement starts with a free Essential Eight cybersecurity audit.

What's included:

  • Proactive monitoring and alerting on servers, workstations, network gear, and cloud services
  • Unlimited remote helpdesk support during Brisbane business hours
  • Same-day onsite response for greater Brisbane and South East Queensland
  • Patch management for Windows, macOS, and third-party applications
  • Endpoint protection, antivirus, and Essential Eight aligned security baseline
  • Tested backup and disaster recovery as standard — not an add-on
  • Vendor management — we deal with Microsoft, your ISP, your line-of-business apps
  • Quarterly business reviews, IT roadmap, and budget planning with your virtual CIO

Fixed monthly pricing per workstation — see our pricing. No lock-in contract — month-to-month, leave with 30 days' notice. Brisbane-owned, Brisbane-staffed, since 2002.

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Cyber Security Services Brisbane

Australian small businesses are now the #1 cybercrime target. We help Brisbane SMBs implement the ACSC Essential Eight — the eight mitigation strategies recommended by the Australian Cyber Security Centre — and back it with day-to-day operational discipline. Free Essential Eight maturity assessment for every prospect, written report regardless of whether you hire us.

Cybersecurity services we provide:

  • Essential Eight implementation — application control, patch applications, configure macro settings, user application hardening, restrict admin privileges, patch operating systems, MFA, regular backups
  • Endpoint Detection and Response (EDR) — managed antivirus and behavioural detection on every device
  • Email security and anti-phishing — defending against business email compromise, spear phishing, and whaling attacks
  • Multi-factor authentication (MFA) rollout and management across Microsoft 365, VPN, and line-of-business apps
  • Cybersecurity audits and penetration testing — find the gaps before attackers do
  • Cyber Wardens training — staff awareness training to stop social engineering
  • Incident response — when things go wrong, we get you back online fast
  • Compliance support — Privacy Act, NDB scheme, IRAP if you're chasing government work

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Cloud Solutions Brisbane

Most Brisbane businesses don't need a full move to the cloud — they need a sensible hybrid setup where Microsoft 365, on-premises servers, and SaaS applications work together cleanly. We design, migrate, and manage cloud environments built around your actual workflows, not a vendor's preferred sales pitch.

Cloud services we deliver:

  • Microsoft 365 setup and migration — Exchange Online, Teams, SharePoint, OneDrive, Intune device management
  • Microsoft 365 Copilot deployment — licensing, governance, security configuration, and end-user training
  • Azure cloud hosting — virtual machines, hosted servers, identity (Entra ID), backup vaults
  • AWS and Google Cloud for businesses already invested in those ecosystems
  • Hybrid cloud architecture — on-prem servers connected to cloud services with secure VPN/ExpressRoute
  • Email migration from legacy Exchange, Google Workspace, or hosted IMAP — zero downtime
  • Cloud security posture management — Conditional Access, MFA, data loss prevention
  • SaaS sprawl audit — find what your team actually uses, consolidate, save money

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Business Continuity Planning Brisbane

A backup that's never been restored isn't a backup — it's a hope. Netcomp's business continuity and disaster recovery approach pairs daily verified backups with documented recovery plans, so you know exactly what happens when (not if) ransomware, fire, flood, or hardware failure hits.

Continuity services we provide:

  • 3-2-1 backup strategy — three copies, two media types, one offsite. Tested monthly.
  • Cloud-to-cloud Microsoft 365 backup — Microsoft doesn't back up your tenant. We do.
  • Server image backups with bare-metal restore capability
  • Business continuity plan (BCP) documentation — written, version-controlled, walked through with your team
  • Disaster recovery plan (DRP) with defined RTO and RPO targets per system
  • Annual recovery drills — restore real systems, fix what breaks, document the lessons
  • Cyber insurance support — we'll help you answer the questionnaire honestly
  • Ransomware response — clean rebuild, integrity checks, no paying attackers

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Existing managed clients: ask about Business Process Automation as an add-on capability.

Not sure which service fits?

Book a 20-minute call with Vitaly. We'll look at your current setup and tell you — honestly — whether Netcomp is the right move for your business. No sales pitch.

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