All Netcomp Services

Six service categories, one trusted Brisbane MSP. Whether you need full managed IT, a free Essential Eight cybersecurity audit, a cloud migration, or business VoIP — pick a category to dive in or call 1300 363 127.

Brisbane-based since 2002 · Fixed monthly pricing · No lock-in contracts

Managed IT Services

Networks, backups, monitoring, helpdesk. We run your IT function so you don't have to hire one. Fixed monthly pricing, no lock-in.

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Cyber Security

Essential Eight alignment, endpoint protection, real incident response. Free cybersecurity audit on every new engagement — no obligation.

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Cloud Solutions

Microsoft 365 setup, cloud migration, hybrid workloads — configured once, properly. Move with zero downtime.

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Business Continuity

Backups that are actually tested. Recovery plans that are actually written down. Standard on every Netcomp client.

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Digital Marketing

SEO, Google Ads, and content measured in leads — not impressions or vanity metrics. Results-driven campaigns by Netcomp.

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Communication

Business internet and VoIP — selected, installed, and supported by people who answer the phone. Local Brisbane support.

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Managed IT Services Brisbane

Our flagship offering. Netcomp's managed IT services in Brisbane are built for small and medium businesses (5–40 workstations) that need reliable, proactive IT support without the cost of an in-house team. We monitor your network 24/7, patch within 24 hours of vendor release, and respond to tickets within an hour during business hours. Every engagement starts with a free Essential Eight cybersecurity audit.

What's included:

Proactive monitoring and alerting on servers, workstations, network gear, and cloud services
Unlimited remote helpdesk support during Brisbane business hours
Same-day onsite response for greater Brisbane and South East Queensland
Patch management for Windows, macOS, and third-party applications
Endpoint protection, antivirus, and Essential Eight aligned security baseline
Tested backup and disaster recovery as standard — not an add-on
Vendor management — we deal with Microsoft, your ISP, your line-of-business apps
Quarterly business reviews, IT roadmap, and budget planning with your virtual CIO

Plans start from $60 per workstation per month. No lock-in contract — month-to-month, leave with 30 days' notice. Brisbane-owned, Brisbane-staffed, since 2002.

Cyber Security Services Brisbane

Australian small businesses are now the #1 cybercrime target. We help Brisbane SMBs implement the ACSC Essential Eight — the eight mitigation strategies recommended by the Australian Cyber Security Centre — and back it with day-to-day operational discipline. Free Essential Eight maturity assessment for every prospect, written report regardless of whether you hire us.

Cybersecurity services we provide:

Essential Eight implementation — application control, patch applications, configure macro settings, user application hardening, restrict admin privileges, patch operating systems, MFA, regular backups
Endpoint Detection and Response (EDR) — managed antivirus and behavioural detection on every device
Email security and anti-phishing — defending against business email compromise, spear phishing, and whaling attacks
Multi-factor authentication (MFA) rollout and management across Microsoft 365, VPN, and line-of-business apps
Cybersecurity audits and penetration testing — find the gaps before attackers do
Cyber Wardens training — staff awareness training to stop social engineering
Incident response — when things go wrong, we get you back online fast
Compliance support — Privacy Act, NDB scheme, IRAP if you're chasing government work

Cloud Solutions Brisbane

Most Brisbane businesses don't need a full move to the cloud — they need a sensible hybrid setup where Microsoft 365, on-premises servers, and SaaS applications work together cleanly. We design, migrate, and manage cloud environments built around your actual workflows, not a vendor's preferred sales pitch.

Cloud services we deliver:

Microsoft 365 setup and migration — Exchange Online, Teams, SharePoint, OneDrive, Intune device management
Microsoft 365 Copilot deployment — licensing, governance, security configuration, and end-user training
Azure cloud hosting — virtual machines, hosted servers, identity (Entra ID), backup vaults
AWS and Google Cloud for businesses already invested in those ecosystems
Hybrid cloud architecture — on-prem servers connected to cloud services with secure VPN/ExpressRoute
Email migration from legacy Exchange, Google Workspace, or hosted IMAP — zero downtime
Cloud security posture management — Conditional Access, MFA, data loss prevention
SaaS sprawl audit — find what your team actually uses, consolidate, save money

Business Continuity Planning Brisbane

A backup that's never been restored isn't a backup — it's a hope. Netcomp's business continuity and disaster recovery approach pairs daily verified backups with documented recovery plans, so you know exactly what happens when (not if) ransomware, fire, flood, or hardware failure hits.

Continuity services we provide:

3-2-1 backup strategy — three copies, two media types, one offsite. Tested monthly.
Cloud-to-cloud Microsoft 365 backup — Microsoft doesn't back up your tenant. We do.
Server image backups with bare-metal restore capability
Business continuity plan (BCP) documentation — written, version-controlled, walked through with your team
Disaster recovery plan (DRP) with defined RTO and RPO targets per system
Annual recovery drills — restore real systems, fix what breaks, document the lessons
Cyber insurance support — we'll help you answer the questionnaire honestly
Ransomware response — clean rebuild, integrity checks, no paying attackers

Digital Marketing Services Brisbane

Most marketing agencies sell impressions and click-through rates. We measure actual leads delivered. Netcomp's digital marketing team builds and runs campaigns where every dollar is tied to a tracked outcome — phone calls, form fills, pipeline value. If we can't measure it, we don't bill for it.

Marketing services we offer:

SEO services — local Brisbane SEO, technical SEO audits, on-page optimisation, link building
Google Ads management — search, display, performance max, conversion tracking
Content marketing — pillar pages, blog content, lead magnets that earn organic traffic
Website optimisation — Core Web Vitals, accessibility, conversion-rate testing
Local SEO — Google Business Profile, local citations, geo-targeted landing pages
Social media marketing — LinkedIn for B2B, Facebook/Instagram for retail
Marketing automation — HubSpot, Mailchimp, ActiveCampaign setup and integration
Reporting — monthly reports tied to business outcomes, not vanity metrics

Business Communication Services Brisbane

Your business internet, VoIP phone system, and team collaboration tools shouldn't be three separate problems with three separate vendors blaming each other. We design and run your communications stack as one system. Brisbane-based support means when something breaks, you call a person, not a queue.

Communication services we provide:

Business internet — NBN business plans, fibre, fixed wireless, with SLAs and failover
Hosted VoIP / cloud PBX — number porting, ring groups, IVR menus, call recording
Microsoft Teams calling — replace your phone system with Teams as the unified app
3CX and other VoIP platforms — we install, configure, and support what fits your workflow
Headsets, handsets, conference equipment — hardware sourcing and deployment
SD-WAN for multi-site businesses needing reliable links between offices
Network design — switches, wireless access points, VLANs, segmentation
Ongoing support from people in Greenslopes who actually know your setup

Not sure which service fits?

Book a 20-minute call with Vitaly. We'll look at your current setup and tell you — honestly — whether Netcomp is the right move for your business. No sales pitch.

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