Remote Support
Just follow the 3 steps below to connect with our team.
How to start your remote support session
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1
Download the app for your computer
Pick Windows or Mac below. The file is small and downloads in seconds — nothing to install.
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2
Open the file and run it
Find the downloaded file (usually in your Downloads folder), double-click it and choose Run on Windows or Open on Mac.
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3
Read us your Support Code
The app shows an ID and password. Read these to your Netcomp technician over the phone — that’s it, we’ll take it from here.
Stay on the call while we connect. You can end the session any time by closing the app.
Not sure if we're the right fit?
Book a 20-minute call with Vitaly. We'll look at your current setup and tell you — honestly — whether Netcomp is the right move for your business. No sales pitch.
