Top-rated Personalised IT Support, Managed Services & Security, Cloud-Based Business IT Solutions & Phone Systems in Brisbane
We manage everything from networks to security systems, ensuring your technology supports your business goals.
Protect your critical data with our proactive, cutting-edge security measures.
From IaaS to SaaS, our cloud services are designed to enhance accessibility and efficiency.
We keep the lights on and the gears moving. Our business continuity plans are your safety net for smooth, uninterrupted operations.
Get found, get clicked, get results. Our SEO strategies, SMM and PPC marketing put you front and centre where your customers are searching.
Our advanced communication solutions keep your team connected and your business conversations flowing seamlessly.
Yes, Netcomp offers a range of IT support plans tailored to fit different business needs. From comprehensive managed IT services in Brisbane to specific IT consultancy, our plans are designed to provide flexible and scalable solutions. We cater to various IT infrastructures, ensuring optimal performance and support. Our prices are absolutely transparent, and you can see them on our website, see our Plans & Pricing
An MSP, or managed service provider, offers ongoing support and actively manages your IT environment, unlike the break/fix model, which only addresses issues as they arise. MSPs like Netcomp focus on preventing problems before they impact your business, whereas break/fix services offer a more transactional, less proactive approach.
Netcomp’s expertise in IT support and managed services spans extensively across Queensland and other major regions in Australia. Our service coverage includes:
In and around Brisbane: From the city centre to suburban areas like Spring Hill, West End, and New Farm.
Northern Suburbs: Including Chermside, Aspley, and North Lakes.
Southern Suburbs: Covering Mt Gravatt, Sunnybank, and the bustling areas of Logan.
East Side Regions: From the bayside beauty of Wynnum and Redlands Bay to the growing communities in Capalaba.
Western Fronts: Including Indooroopilly and the leafy surrounds of Toowong and Kenmore.
Gold Coast: Stretching down the coast to encompass areas from Southport to Broadbeach and beyond to Coolangatta.
Sunshine Coast: Covering coastal havens from Caloundra up to Noosa and the hinterlands.
Ipswich & Beyond: Servicing the historic city of Ipswich and its surroundings.
Toowoomba and the Darling Downs: Providing IT support for businesses in the Garden City and the fertile plains beyond.
Greater Queensland: Extending services to Cairns, Townsville, and Mackay for businesses outside the Southeast Queensland corner.
Major Australian Cities: Including metropolitan centres such as Sydney, Melbourne, Canberra, Perth, Adelaide and Darwin.
This extensive coverage ensures that, no matter where your business is situated, from the vibrant streets of Brisbane to key locations across Australia, Netcomp is your reliable partner for all IT support needs.
Managed IT services are all about proactive support. Unlike traditional IT support, which typically reacts to issues, managed IT support services anticipate challenges and offer continuous system monitoring and management. This approach maximises system uptime and efficiency, streamlining your IT operations with less resource expenditure.
Transitioning to a managed IT service provider (MSP) involves several important steps, which can be summarised as follows:
Evaluate Your IT Needs: Start by thoroughly assessing your current IT setup and future goals. Understand what services you have, what’s missing, and what you’d like to implement.
Choose the Right MSP: Look for an MSP that aligns with your business needs. Consider their service offerings, ability to scale, security protocols, customer support, and get quotes to compare.
Set a Transition Timeline: Develop a clear timeline with a start and end date, including milestones and checkpoints to ensure the process stays on track.
Communicate the Plan: It’s crucial to inform all stakeholders, including employees and customers, about the transition. Explain the benefits and address any concerns they might have.
Ensure a Smooth Transition: Work closely with the MSP to transfer IT services, data, and applications. You may need additional IT support during this phase to manage the transition without disrupting business operations.
Each of these steps should be handled with care to ensure minimal disruption to your business. Regular communication with your new MSP during the transition phase is key to resolving any issues swiftly.
Netcomp’s IT services are versatile, serving a wide array of sectors including law firms, not-for-profit organisations, and accounting firms in Brisbane and beyond. Our IT solutions are customised to meet the unique challenges of each industry, ensuring relevant and effective IT management and support.
